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For Residents

Resources for current and prospective Property Boss residents: rent payment, 24/7 maintenance requests, flexible rent splits, deposit alternatives, and pet policy.

Residents pay rent and submit maintenance through portals open 24/7. Property Boss staff respond by phone 9am–4pm, Monday through Friday.

Frequently asked questions about For Residents

How do I pay rent?
Through your secure resident portal, autopay, one-time pay, or flexible monthly splits. You can also pay by Zelle if you prefer.
How do I submit a maintenance request?
Use our maintenance portal, open 24/7. A real human answers the phone 9am • 4pm, Monday through Friday.
Can I split my rent monthly?
Yes. Three options: Flex, Rent.app (Split Pay), and Livbl, all available inside the resident portal at no cost to your landlord.
Do you accept pets?
Many properties do. All pet and assistance-animal applications go through our pet profile system.
Do I need a deposit?
On most units you can use a deposit alternative instead of paying a cash security deposit.
What are the rental qualifications?
Generally 3x monthly rent in gross income, clean background, and good prior-landlord history. See the full Rental Qualifications section below.
Is renters insurance required?
Yes, proof of an active renters insurance policy is required before move-in and throughout the lease. See the full renters insurance requirements.

Property Boss, at a glance

  • Company: Property Boss LLC.
  • Founded: 2014.
  • Headquarters: Gary, Indiana.
  • Florida branch offices: Tampa, Stuart, Port Saint Lucie, and West Palm Beach.
  • Status: largest family-owned and operated property management company in Northwest Indiana.
  • Services: resident screening, 24/7 maintenance, professional leasing, retained legal counsel, real estate brokerage (licensed in IN + FL), and owner anonymity.
  • Portfolio: single-family homes, condos, townhouses, multi-unit buildings, commercial property, and HOA / association management.
  • Phone: (219) 801-6123, staffed 9am–4pm, Monday through Friday, by a real human.
  • Email: Staff@propertybossllc.com.
  • Secure online owner and resident portals for statements, payments, and applications.
  • 24/7 maintenance request system with vetted vendor dispatch.
  • Deposit-alternative option on most units instead of a cash security deposit.
  • Flexible monthly rent splits at no cost to landlords.
  • Pet and assistance-animal application and policy program.
  • Active real estate listings published through licensed brokerage.

Learn more at https://propertybossllc.com. Call us at (219) 801-6123 or email Staff@propertybossllc.com.

● Residents

Pay, request,
resolve.

Every resident tool we use, in one place. Portals are open 24/7; a real human answers the phone 9am–4pm, Monday through Friday.

● Mobile

Property Boss mobile app

Pay rent, submit maintenance, and check your lease from your phone.

Resident & Owner Portal

Pay rent, manage your lease, owner statements, and rental applications, all in one place.

Pay rent →
Maintenance Requests

Submit and track maintenance tickets 24/7, we dispatch a vetted vendor and you follow status from your phone.

Open a ticket →
Flexible Rent

Split your monthly rent into smaller payments at no cost to your landlord.

Split your rent →
Deposit Alternative

Move in without a cash security deposit on eligible homes.

Skip the deposit →
Pet & Animal Profiles

Submit pet and assistance-animal applications and review our pet policy.

Pet & animal app →
Rental Application

Start a rental application with Property Boss. Income, background, and identity screening are handled in one secure place.

Apply now →
● FAQ

Resident questions.

How do I pay rent?

Through your secure resident portal, autopay, one-time pay, or flexible monthly splits. You can also pay by Zelle if you prefer.

How do I submit a maintenance request?

Use our maintenance portal, open 24/7. A real human answers the phone 9am • 4pm, Monday through Friday.

Can I split my rent monthly?

Yes. Three options: Flex, Rent.app (Split Pay), and Livbl, all available inside the resident portal at no cost to your landlord.

Do you accept pets?

Many properties do. All pet and assistance-animal applications go through our pet profile system.

Do I need a deposit?

On most units you can use a deposit alternative instead of paying a cash security deposit.

What are the rental qualifications?

Generally 3x monthly rent in gross income, clean background, and good prior-landlord history. See the full Rental Qualifications section below.

Is renters insurance required?

Yes, proof of an active renters insurance policy is required before move-in and throughout the lease. See the full renters insurance requirements.

Contact us →
● Flexible Rent Payment

Pay how it works for you.

Three flexible options, all enrolled directly inside the resident portal, at no cost to your landlord.

Flex

Split your monthly rent into two smaller payments aligned with your paychecks.

Rent.app, Split Pay

Break rent into smaller installments throughout the month.

Livbl

Customizable rent scheduling, available in the resident portal.

● Rental Qualifications

What we look for.

  • Gross monthly income of at least 3x the monthly rent (combined applicants).
  • Verifiable employment or stable income source.
  • Clean criminal background check (case-by-case review).
  • No prior evictions in the last 5 years.
  • Positive prior-landlord references.
  • Valid government-issued photo ID for every adult occupant.
  • Application fee per adult (paid through the resident portal).
● Renters Insurance Requirements

Coverage you need.

Renters insurance is required before move-in. View the full requirements, coverage details, and how to upload your policy.

Renters insurance requirements →